[Life] Meta Social Platforms Experience Account Suspension Outbreak, Ministry of Digital Affairs Demands Adjustment of Age Verification Tools
bellala 央廣7h agoEdited
Meta's social platforms Threads, Instagram, and Facebook have recently experienced a series of unannounced account suspensions. Some adult users received system notifications stating their accounts were locked because they were "under 13 years old"; Meta responded that this was due to a technical error. The Ministry of Digital Affairs (MODA) stated today (16th) that it continues to urge Meta to expedite the process of unblocking accounts and demands that Meta review and adjust its age verification tools and propose optimization measures.
MODA pointed out that Meta recently encountered technical issues while implementing its age verification mechanism, leading to the erroneous suspension of accounts for Facebook, Instagram, and Threads users worldwide starting late on the 14th.
MODA explained that this incident originated from Meta's announcement on May 7th of global online safety measures for adolescents. While implementing its age verification mechanism to proactively identify and remove users under 13, Meta experienced technical problems, resulting in the erroneous suspension of some accounts. This is a global technical issue for Meta, not targeted at specific regions or groups.
MODA stated that starting from the morning of the 15th, it proactively requested Meta Taiwan to quickly assist in the restoration of suspended accounts. Accounts of several media outlets and public figures from all political parties have been progressively recovered.
MODA indicated that if Taiwanese users' accounts are mistakenly suspended, they can follow these official channels for appeals: 1. Facebook account suspension appeal channel; 2. Instagram account suspension appeal channel; 3. Threads account suspension appeal channel.
MODA emphasized that it continues to urge Meta to expedite the process of unblocking accounts and demands that Meta review and adjust its age verification tools and propose optimization measures to protect the rights and interests of Taiwanese citizens. (Editor: Liao Yiting)
Source Link: https://www.rti.org.tw/news?uid=3&pid=214899
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